AM I NEXT? NO LOVE AT PLUSONE COMMUNICATIONS

Am I Next? PlusOne closing company after major customer loss.

Akron, Ohio-based PlusOne Communications, an information technology company providing call center and customer service outsourcing, has announced the closure of the company on May 1, 2021. All 155 workers will lose their jobs.

The decision appears to be driven by the loss of the company's largest customer, said to be a television and internet services provider.

As per a company filing with the State of Ohio, "PlusOne intends to cease operations and close its facility as a result of being notified by its client of its intent to terminate their services agreement with PlusOne. As a consequence of permanently closing the entire Facility, and based on the best available information, the employment of all employees at the Facility will be terminated on May 1, 2021. All positions and jobs at the Facility (approximately 155) will be eliminated as of May 1, 2021, with the exception that less than six (6) employees will be retained beyond May 1, 2021 for approximately 3 weeks to perform wind-up duties."

Robert Madden, President and Chief Executive Office, wno has more than 20 years of experience opening contact centers for Apple, owns the building and hopes to restart the company with new clients at a future date. He also owns

Change is coming. There will always be a tomorrow, no matter how much you may try to ignore it. There are no guarantees in life or promises for a bright future. Just because something bad hasn't happened yet, doesn't mean it won't. It can happen to anyone, anytime, anywhere. No one is guaranteed to wake up tomorrow and still have a job by evening. Are you now wondering, Am I Next?

LAYOFFS: NO LOVE AT HOMEADVISOR

Am I Next? HomeAdvisor closes call center — mass layoffs.

Denver, Colorado-based HomeAdvisor, the digital lead service that connects prescreened, local service professionals with individuals seeking home improvement and handyman services, has announced that the company will be closing their Colorado Springs, Colorado customer contact center. The closure will affect 229 employees and be completed year end. Positions lost will include sales consultants, project advisers, customer care representatives, marketing consultants and advisers, managers, and other support personnel. The workload will be transferred to the company’s other facilities in Golden, Colorado and Denver, Colorado offices.

According to a company spokesperson, “To accelerate our growth and to best position our company for the future, we’ve made the decision to consolidate our Colorado sales and customer care footprint, which means we’ll be closing our Colorado Springs location by the end of the year. These decisions are never easy — we thank our Colorado Springs’ colleagues for their valued contributions and as we continue to grow HomeAdvisor’s operations, encourage them to apply for open positions at our other Colorado locations. This proactive move puts HomeAdvisor in a position to grow faster and ultimately attract more talent to the state we call home.” The company’s parent also owns Angie’s list which offers similar services.

Generally speaking, many call centers are downsizing, outsourcing, or closing as internet-based systems and interactive voice response units replace dedicated human customer service representatives.

Change is coming. There will always be a tomorrow, no matter how much you may try to ignore it. There are no guarantees in life or promises for a bright future. Just because something bad hasn't happened yet, doesn't mean it won't. It can happen to anyone, anytime, anywhere. No one is guaranteed to wake up tomorrow and still have a job by evening. Are you now wondering, Am I Next?