AM I NEXT? NO LOVE AT CONDUIT GLOBAL

Am I Next? Conduit Global rebalancing staff.

New York, New York-based Conduit Global, a business process outsourcer specializing in cloud-based contact centers, has announced that will be laying off 173 employees, including 147 wireless care representatives, the call center director, two human resources administrators, and other employees and managers, located in or reporting to the company's Mc Leansville, North Carolina commencing on June 25, 2021.

A company spokesperson noted the closure and layoffs resulted from "the unforeseen loss of business.”

Change is coming. There will always be a tomorrow, no matter how much you may try to ignore it. There are no guarantees in life or promises for a bright future. Just because something bad hasn't happened yet, doesn't mean it won't. It can happen to anyone, anytime, anywhere. No one is guaranteed to wake up tomorrow and still have a job by evening. Are you now wondering, Am I Next?

AM INEXT? NO LOVE AT TTEC (12/18/24)

Am I Next? TTEC customer goes inhouse.

DECEMBER 18, 2024 — 650 EMPLOYEES IN AUSTIN, TEXAS

The company will lay off 650 employees in its two Austin, Texas, offices by February 2025 as the Texas Department of Transportation transfers Texas toll tag operations to the Harris County Toll Road Authority.

According to a company spokesperson, "At TTEC, the well-being of our employees is always our top priority, and we understand the impact that workforce changes can have on individuals and their families. TxDOT's recent decision to transition its tolling operations to another service provider triggered the need for this reduction in force announcement. While providing the notice to employees, we are also working diligently to find other employment opportunities for impacted employees within the company and with TxDOT’s new tolling partner, where possible. We value our employees’ contributions and are committed to offering support during this time."

APRIL 29, 2021 — Original post…

Englewood, Colorado-based TTEC Services Corporation, an outsourcing company that provides call centers, customer contact technology, and services, has announced that it will lay off 252 employees after a client has transitioned customer contact services in-house.

According to a company statement, "TTEC Services Corporation will begin permanently ceasing its work-from-home operations with one of its clients. This plant closing will affect 252 employees, the majority of whom are hourly customer service agents. The affected employees work from home throughout the United States and report to the Global Head of Engage Operations in Englewood, Colorado."

Change is coming. There will always be a tomorrow, no matter how much you may try to ignore it. There are no guarantees in life or promises for a bright future. Just because something bad hasn't happened yet, doesn't mean it won't. It can happen to anyone, anytime, anywhere. No one is guaranteed to wake up tomorrow and still have a job by evening. Are you now wondering, Am I Next?

AM I NEXT? NO LOVE AT PALM COAST DATA

Am I Nest? Palm Coast Data reorganization.

Palm Coast, Florida-based Palm Coast Data, a full service fulfillment, marketing and support service for publishers, is undertaking a reorganization at the behest of its parent corporation, Dublin, Ireland-based Studio Media Group.

The company has announced that it will be shuttering its primary location, laying off 150 employees, and outsourcing its inbound and outbound mail processing operations to Des Moines, Iowa-based CDS Global.

The company is seeking smaller quarters nearby. Prior to the company's sale, the company appeared to be in serious financial difficulty.

Like other fulfilment operations, automation and changing consumer behavior played a major role as more consumers transacted business on the internet and transitioned from manual checks to electronic payments. Even customer service was automated with interactive voice response systems that could provide self-service customer support functions. And, of course, email replaced much of the existing snail-mail that was the lifeblood of the fulfillment center.

Change is coming. There will always be a tomorrow, no matter how much you may try to ignore it. There are no guarantees in life or promises for a bright future. Just because something bad hasn't happened yet, doesn't mean it won't. It can happen to anyone, anytime, anywhere. No one is guaranteed to wake up tomorrow and still have a job by evening. Are you now wondering, Am I Next?